Frequently Asked Questions
What types of charging interfaces do these stations support?
Our charging stations support multiple global standards, including GB/T20234, IEC61851 (Type 2), SAE J1772 (Type 1), and NACS, making them compatible with almost all electric vehicles.
What is the protection level of the charging station for outdoor use?
The equipment features an IP54 protection level, ensuring it is resistant to dust and water splashes, suitable for various outdoor environments.
Does the charger support smart connectivity?
Yes, we offer optional smart features including WIFI, 4G, LAN connectivity, and support for the OCPP 1.6J protocol for remote management and monitoring.
What are the power options available for DC fast charging?
Our DC fast chargers range from 20kW to 240kW, with flexible configurations available to meet different charging speed requirements.
What is the operating temperature range?
The units are designed to operate reliably in extreme conditions, with a working temperature range of -35ºC to +55ºC.
Is there a warranty included?
Yes, all of our charging stations come with a standard 12-month warranty covering manufacturing defects and technical reliability.